Delivery & Returns Policy
Trusted Nationwide Delivery of Custom-Engineered Stillages & Cages
At Lowe Stillages & Cages, every order is treated with precision and care—right from the design phase through to delivery. We understand that prompt and secure delivery is crucial to your operations, which is why we work closely with trusted logistics partners to ensure your bespoke stillage or cage arrives exactly as expected and on time.
Delivery Information
Lead Times
All of our stillages, cages, and material handling solutions are custom-manufactured to meet your exact specifications. Depending on complexity, production lead times typically range from 2 to 6 weeks. Accurate lead times will be confirmed during the quotation process.Nationwide & Global Coverage
We offer reliable delivery services across the UK and can arrange international shipping on request. Our team will coordinate with you to ensure smooth site access and offloading, including lift plans if required.Special Requirements
If you require timed delivery slots, on-site installation, or offloading assistance, please notify us at the time of order—we’ll do our best to accommodate your needs.
Returns Policy
All of our products are made-to-order and manufactured to your specific requirements, ensuring the best possible fit for your operational needs. As each solution is tailored and manufactured individually, we are unable to offer a standard returns policy.
That said, your satisfaction is incredibly important to us. We take pride in the quality of our craftsmanship and stand behind every product we deliver. In the rare event that there is a fault or issue with your order, we’ll work swiftly to investigate and resolve it to your satisfaction—whether that involves adjustments, replacement components, or technical support.
Order Accuracy & Approval
To ensure the final product matches your expectations, we provide detailed CAD drawings and order confirmations before production begins. These approval steps help ensure accuracy and reduce the risk of discrepancies during delivery.
Our Commitment to Quality
Engineered & Manufactured in the UK
Fully CE / UKCA Certified
Built for Durability & Long-Term Use
Tailored to Your Operational Requirements
If you have any questions regarding your delivery, specifications, or product care, please get in touch with our team at 01889 563244 or email [email protected]. We’re always here to help.